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18th January 2010
CreditCall selected by Apcoa to process millions of car parking transactions at UK’s busiest airport
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Leading card payment solutions provider CreditCall has been awarded one of the parking industry’s most demanding, high-value contracts. With the service set live on January 11, the firm has begun processing all long-term, short-term and business car parking payments for Apcoa at BAA Heathrow Airport (Terminals 1 to 5) - the hub of the aviation world.
Flying to over 180 destinations in over 90 countries, 66.9 million passengers travel to and from BAA Heathrow Airport every year.
Apcoa, the market leader in airport parking, won the high-volume contract and chose long-term partners CreditCall to process the 3 million card transactions it anticipates for 2010. With cards being the predominant payment method for parking at BAA Heathrow, it is the highest annual revenue and transaction volume Pay-on-Foot scheme anywhere in the UK.
Having worked closely with Apcoa for over a decade providing an ultra reliable and secure card payment processing service, the BAA Heathrow project is one of CreditCall’s more challenging and complex installations.
The firm has installed 12 separate servers across the car park sites, in a dual redundant configuration. The servers pass transaction information from SKIDATA™ on-airport paystations to the CreditCall global processing network. The newer paystations at Terminal 5 use full Chip and PIN authentication for every transaction.
Daniel Barnard, Financial Operations Manager, at Apcoa, said: “With CreditCall’s fast, secure and reliable card payment processing solution, we’re even more confident of delivering a totally dependable service to BAA Heathrow – fulfilling all requirements for service availability laid down by the Airport Operator. Motorists will benefit by having a card payment service that accepts all major credit and debit cards, for the ultimate in speed and ease at the end of a long journey.”
“CreditCall’s ability to deliver an implementation and transition from the previous service provider was impeccable and demonstrated that they have the capability to ensure a smooth changeover with minimum disruption to the service.”
Designed specifically to provide the best payment service for mobile and unattended terminal operators, CreditCall’s processing network is continually monitored for security and reliability, and to optimise performance. This combination has made CreditCall the PSP (Payment Service Provider) of choice for the parking industry in the UK and US and increasingly in Europe. |
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